Notes from the studio

Plain answers about websites.

No jargon, no gatekeeping. What we learn keeping small business sites fast, found, and reviewed.

AllGoogle ReviewsWebsite DesignWebsite HostingWebsite Policies
Article imageTattoo studio owner standing at the front counter checking new customer reviews on a smartphone as part of daily Google review management.

Latest / Google Reviews

Google Review Management for Small Businesses: The Three Jobs That Actually Matter

It's Tuesday night. A customer leaves a three-star review about a slow appointment. You see it Wednesday morning, mean to reply, get pulled into the day, and by…

Oct 2026 / 9 min

All posts

Oct 2026

How to Rank Higher on Google Maps as a One-Location Business

Website Hosting

If you want to rank higher on Google Maps, the fix usually is not your profile. It is the silence…

Oct 2026

WordPress Maintenance Plans in Kelowna: What Should Actually Be Included

Website Hosting

If you launched a WordPress site and figured the work was done, you are not alone, and you are also…

Sep 2026

Web Hosting Specifications Explained for Small Business Owners

Website Hosting

If you have ever compared hosting plans and felt like you were reading a foreign language, you are not alone….

Sep 2026

PIPEDA Compliance: A Plain-Language Guide for Canadian Business Owners

Website Policies

Most people have heard of Europe's GDPR, the sweeping privacy law that changed how companies everywhere handle personal data. Fewer…