We have been with Misfit Media for over 10 years. The level of service has not changed - it’s been exceptional since Day One. Their success and growth has not affected the level of service, the response time for new requests, or the professionalism of their customer support. Carson is great to work with - he’s approachable and provides solid answers and solutions. We can always count on Carson.
the key to a great company is how quickly and generously they respond to the needs of the customer and Misfit excels in response. When something goes wrong (as they do!) I know I can call, talk to a human being, and get things sorted out on time.
I worked with Carson at Misfit Media for about 10 years while I was running a not-for-profit org. Misfit designed and hosted our site and managed our blog, email and file storage. Carson was always quick to respond to any issue we had, or updates we wanted to make. The best part is he was willing to teach you how to do so much of the maintenance yourself! Misfit's site design is clean, professional, and collaborative. Working with Carson was great because he's friendly, helpful, and shoots straight. If you're looking for an honest designer who does everything with the highest level of integrity, choose Misfit Media!